Booking Confirmation Deposit

 

(Please read carefully as this information is extremely important.)

Reservations can only be guaranteed by providing a 50% deposit within 48 hours of the reservation or receipt of the confirmation invoice. By following our booking conditions, we can, therefore, maximize availability and provide the highest standard of service to our guests without compromising our service.

Payment Methods

 
  • Credit Cards or electronic transfers are the most efficient methods of payment worldwide. (Only Visa and MasterCard are accepted.)
  • Cash is preferred for the balance of payment on arrival.
  • Please use your name and Booking reference number when making payments</li>

Cancellation Terms

 

With less than 7 days’ notice, non-arrivals/no-shows/premature departures will be charged 100% of the accommodation unless we can fill the accommodation space, at which point 50% will be refunded (after Bank fees).

Alternatively, guests can rebook, which will be dependent on availability.

 

Long Term Rentals

 

Please contact us for a quote on longer-term bookings, as we do offer substantial ‘long stay ‘discounts.

 

Notes And Policies

 
  • Rates are subject to change without notice.
  • We respectfully request that you do not smoke in the units and ashtrays are provided outside.
  • Regretfully, no children between the ages of 2 and 6 are allowed at Moonflower Cottages, as we have an unfenced swimming pool. Children over 12 are charged as adults. Unfortunately, no pets are allowed at Moonflower Cottages, as we have our own friendly and entertaining pets.
  • We trust that you will appreciate the quiet and peaceful surrounding and respect the rights of other guests. Quiet time is from 22h30.
  • Please let us know if you are expecting guests. Parking is for guests only; however, depending on availability, we may be able to assist. Guests are also requested to vacate the premises by 22h00.
  • I will always try to greet you and book you by myself, but if I am unavailable, my housekeeper, Charlotte, will book you in and provide you with your key.